Door Supervision

This training course emphasises the realities of Door Supervision and the duties you may undertake. The Door Supervisor Training course uses practical real life scenario's to prepare individuals for the job and not just pass a test. After completing the Door Supervisors course and being issued with an SIA licence a Door Supervisor can work in many areas of the Security Industry from Security Guarding through to Event Security.

Learners will need to show that they hold a current and valid First Aid or Emergency First Aid certificate* that meets the requirements of the Health and Safety (First Aid) Regulations 1981.

It is an SIA requirement that training centres must confirm that each learner is sufficiently qualified in First Aid or Emergency First Aid.

Learners should present their First Aid or Emergency First Aid certificate* to their training provider before they start training. This certificate* must be valid for at least 12 months from the course start date.

Course Content:

Core Learning for Common Security Industry Knowledge

•Awareness of the Law in the Private Security Industry

•Health and Safety for the Private Security Operative

•Fire Safety Awareness

•Emergency Procedures

•The Private Security Industry

•Communication Skills and Customer Care

Door Supervisor Specialist Module

•Behavioural Standards

•Civil and Criminal Law

•Searching

•Arrest

•Drugs Awareness

•Recording Incidents and Crime Preservation

•Licensing Law

•Emergency Procedures

Conflict Management Module

•Avoiding Conflict and Reducing Personal Risk

•Defusing Conflict

•Resolving and Learning from Conflict

•Application of Communication Skills and Conflict Management for Door Supervisors

Physical Intervention Skills Module

This level 2 module has been introduced by the SIA in order to increase levels of skill and ability when disengaging and escorting.

By the end of this module you will be able to define your roles and responsibilities when dealing with aggressive and resistive people. Furthermore, you will be able to apply the most appropriate response to deal with the different types of behaviour you are likely to encounter.

Learners will be required to:

•Understand physical interventions and the legal and professional implications of their use.

•Understand how to reduce the risk of harm when physical intervention skills are used.

•Able to use non aggressive physical skills to protect themselves and others from assault.

•Able to use non-pain related standing holding and escorting techniques, including non-restrictive and restrictive skills.

•Understand good practice to follow after physical interventions.